End-user license agreement

This End User Licence Agreement (“EULA”) governs use of the Relait platform by individual users. It sits beneath the Subscription Terms. Where a customer has a subscription with Relait, the Subscription Terms and the signed proposal govern the commercial relationship, and this EULA governs how the individuals given access may use the platform. If this EULA conflicts with the Subscription Terms, the Subscription Terms prevail.

1. Parties and Acceptance

1.1 This EULA is an agreement between Relait Pty Ltd ACN 681 274 760 (“Relait”, “we”, “us”) and you, the individual accessing the Relait platform and related services (the “Platform”).
1.2 You accept this EULA by accepting its terms or by using the Platform, whichever happens first.
1.3 Where your access has been provided by an organisation, referred to in this EULA as the “Customer”, that organisation holds the subscription and controls your access. Your use is also subject to the Customer’s own policies. Relait is not responsible for those policies.
1.4 This EULA covers the Platform, including any software, updates and documentation made available to you.

2. Licence

2.1 Relait grants you a non-exclusive, non-transferable licence to access and use the Platform for the internal business purposes of the Customer, in accordance with this EULA and any documentation Relait provides.
2.2 The licence continues while the Customer holds a current subscription and while the Customer continues to authorise your access. It ends when either of those ends.
2.3 You are responsible for keeping your login credentials secure and for activity carried out under your account. Notify Relait or the Customer’s administrator promptly if you believe your credentials have been compromised.

3. Restrictions

3.1 You must not:
• reverse engineer, decompile or disassemble the Platform, or attempt to derive its source code, except to the extent this restriction cannot lawfully be imposed;
• resell, sublicense, distribute or create derivative works from the Platform;
• use the Platform to provide services to, or manage the investor relations of, any entity other than the Customer;
• attempt to gain unauthorised access to the Platform or to any data within it that you are not authorised to access;
• interfere with the operation or security of the Platform, or circumvent any access control or usage limit;
• use automated means to extract data from the Platform in bulk, beyond the export functions Relait provides; or
• use the Platform to store or transmit unlawful material, or in breach of any applicable law.
3.2 Relait may suspend or revoke your access if you breach this clause 3.

4. Intellectual Property

4.1 Relait owns all rights, title and interest in the Platform, including the software, documentation and content, subject to any third-party licences. This EULA grants you a licence to use the Platform and transfers no ownership.
4.2 As between Relait and the Customer, the Customer owns the data it or its users input into the Platform, and any outputs generated specifically for the Customer. The Subscription Terms govern that ownership and the licences that apply to it.
4.3 If you give Relait feedback or suggestions about the Platform, Relait may use them without obligation to you. This does not give Relait any rights in the Customer’s data.

5. Changes to the Platform

5.1 Relait may update or modify the Platform, including third-party components, to maintain or improve the service. Relait will give reasonable notice of any change that materially reduces functionality the Customer relies on.
5.2 Relait will take reasonable steps to minimise disruption when making changes, and will schedule planned maintenance outside Australian business hours where practicable.

6. Data and Privacy

6.1 Relait handles personal information in accordance with its Privacy Policy at relait.com.au/privacy-policy, the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
6.2 Relait maintains technical and organisational security measures appropriate to the sensitivity of the data held in the Platform, including encryption in transit and at rest, role-based access control and logging of administrative access. Clause 9 of the Subscription Terms sets out Relait’s security and incident notification obligations to the Customer in full.
6.3 No system is free from risk. Relait does not warrant that the Platform cannot be compromised, and nothing in this EULA is a guarantee of absolute security.
6.4 Where your access is provided by a Customer, the Customer’s administrator can view information about your account and your use of the Platform, and can restrict, suspend or end your access. Direct privacy questions about that access to the Customer in the first instance.

7. Third-Party Services and Content

7.1 Third-party services. The Platform may integrate with services provided by third parties, including share registry providers. You are responsible for complying with the terms of use of any third-party service that applies to your use of the Platform. Relait is not responsible for the performance of third-party services. Relait will use reasonable endeavours to maintain compatibility with them but does not undertake to do so.
7.2 Third-party content. The Platform may make available content and data supplied by third parties, including registry and market data (“Third-Party Content”). Relait does not warrant the accuracy or completeness of Third-Party Content. Where Relait is required to remove Third-Party Content, or is notified that it may breach the law or a third party’s rights, Relait may remove it without notice.
7.3 Open source software. Some components provided with or accessed through the Platform are licensed under open source or free software licences. Each such component is licensed on the terms of the licence that accompanies it, and those terms prevail over this EULA in respect of that component.

8. Term and Termination

8.1 This EULA applies for as long as you have access to the Platform.
8.2 Relait may end your licence if you breach this EULA. Your licence also ends when the Customer’s subscription ends or the Customer withdraws your authorisation.
8.3 On termination you must stop using the Platform. Clauses 3, 4, 9, 10 and 12 survive termination.

9. Indemnity

9.1 You indemnify Relait against any claim, loss, liability, cost or expense, including reasonable legal costs, arising from your breach of clause 3, or from your use of the Platform in breach of any law or in infringement of a third party’s rights.
9.2 This clause does not apply to the extent the claim arises from Relait’s own breach, negligence or wilful misconduct.
9.3 Where you are accessing the Platform in the course of your employment or engagement by a Customer, this clause 9 does not create a personal liability beyond that which the law would otherwise impose, and Relait will look first to the Customer under the Subscription Terms.

10. Warranties and Limitation of Liability

10.1 Except as expressly stated, and to the extent permitted by law, the Platform is provided on an “as is” basis and Relait gives no warranties about its functionality, quality or reliability.
10.2 To the maximum extent permitted by law, Relait is not liable for any indirect or consequential loss, or for loss of profit, revenue, anticipated savings, data or goodwill, arising from or in connection with your use of the Platform.
10.3 Where the Customer holds a subscription, Relait’s liability in connection with the Platform is governed by clause 13 of the Subscription Terms, and this EULA does not increase or reduce that liability.
10.4 Nothing in this EULA excludes, restricts or modifies any guarantee, right or remedy under the Australian Consumer Law or any other law that cannot lawfully be excluded. Where Relait’s liability under such a law can be limited, it is limited, at Relait’s option, to resupplying the relevant service or paying the cost of resupply.

11. Changes to this EULA

11.1 Relait may amend this EULA. Relait will give reasonable notice of any material change through the Platform or to the Customer’s administrator, and the change takes effect at the end of that notice period. Continued use after the change takes effect constitutes acceptance.
11.2 Where a signed proposal or the Subscription Terms state that a particular version of this EULA applies, that version applies for the period stated.

12. General

12.1 Severability. If any provision is unenforceable, it is severed and the rest of this EULA continues in effect.
12.2 Waiver. A failure or delay in exercising a right is not a waiver of that right.
12.3 Precedence. This EULA sits beneath the Subscription Terms and any signed proposal. If there is a conflict, the order of precedence in clause 20 of the Subscription Terms applies.
12.4 Governing law. This EULA is governed by the laws of Western Australia. The parties submit to the exclusive jurisdiction of the courts of Western Australia.

Contact
Entity Relait Pty Ltd, ACN 681 274 760
Address 45 St Georges Terrace, Perth WA 6000
Email hello@relait.com.au
Version 2.0, July 2026